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The outbreak of the COVID-19 Pandemic has devastated economic activities around the world. The tourism industry is facing severe challenges, such as reduced tourist flow and the lack of tourist consumption at desti-nations. Recreational farms are one of the business types of agricultural tourism in Taiwan and have the char-acteristics of small and medium-sized agriculture businesses. The operator is facing an uncertain environment in the epidemic market, and the operator's dynamic capability is considered to be effective in coping with the current environment. In this study, 20 selected recreational farms were interviewed to explore how operators use dynamic capabilities to make responses. The results show that recreational farms have the three elements of dynamic capabilities: sense, seize, and transform, to change farm marketing channels and develop new products or services to respond to the new market. Recreational farm operators adopted resource optimization, computerization, and cost control strategies to respond to the market. Management implications: A successful implementation of recreational farm offers requires-the reallocation of resources, -the planning of new products and services, and-the improvement of service processes to create new business and to address additional target groups.The COVID-19 pandemic forces a systematic positioning or repositioning of the business.
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Since its inception six years ago, the Innovation and Entrepreneurship Theory and Practice minitrack of the Hawaiian International Conference on System Science (HICSS) has focused on the intersection of knowledge management and system science with innovation and entrepreneurship. Whereas the context of traditional knowledge management research is established organizations, this minitrack features the works of researchers who apply system science methods to knowledge management in the context of innovation and entrepreneurship, which is distinguished by uncertainty and resource constraints. The minitrack, part of the HICSS Knowledge Innovation and Entrepreneurial Systems track, continues to attract quality manuscripts relevant to the researcher, instructor, and practitioner, despite this being the second year that the coronavirus pandemic has forced the conference format to be virtual. This year's eight minitrack papers investigate environments for innovation including accelerators, incubators, and makerspaces, the digitalization of innovation, and sustainability. © 2022 IEEE Computer Society. All rights reserved.
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The largest and most significant disruption to the world's supply chain networks recently was brought on by the COVID-19 pandemic. Supply chain networks are facing unprecedented pressure to reassess their resilience although risks and disasters occur more frequently. Recent years have seen significant research on supply chain management and its importance to firm performance. Resilient supply chain management has been analyzed and explained using a variety of managerial theories. Thus, we can lay the groundwork for future supply chain resilience research by identifying trends in previous studies. Although a sizable amount of literature on resilient supply networks, only a small number of studies have gone in-depth. This article analyses supply chain management research. Based on a literature study, the amount of research on SCM theory and practice has dramatically expanded during the previous ten years. The current analysis identified the major themes, significant literature, and significant authors in supply chain resilience studies. Additional research in other sectors connected to supply chain resilience is anticipated to benefit from these findings. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
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Facility managers are increasingly tasked with being the champions of change in their organizations, which may include activities such as space management revisions, construction delivery practices, maintenance programs, technology implementations, and others. While much of the previous organization change management research has focused on how facility managers enable the adoption of planned change events (i.e., new technology), this study identifies the successful change strategies used in responding to unforeseen circumstances or events. The researchers evaluated these unplanned changes through the lens of COVID-19, given its nearly universal impact on facility management as a profession. The research team collected survey data from nearly 900 organizations in more than 60 countries, and conducted detailed follow-up interviews with 28 organizations. Twenty-two parameters were grouped into three categories: organizational characteristics, organizational change management practices, and change adoption measures. The research team used three random forest models and three logistic regression models to further examine the relationship between the data and the change adoption measures. The results indicate that three organizational change practices were particularly important to overall adoption success and achievement: appointment of a change agent, support of leaders, and the timeframe for implementing the change. The analysis also suggests that the type of unplanned change initiative has an impact on its long-term adoption throughout the organization. Organizations should consider using a formal change management approach in order to successfully implement unplanned change initiatives. This paper highlights the importance of an effective change, the active involvement and support of senior leaders, and the timeline of implementing the change - even if it is unforeseen. © 2023 American Society of Civil Engineers.
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This paper makes a systematic visual analysis of cruise research literature collected in science network database from 1996 to 2019. The results show that: the overall number of published literature on cruise research is growing;North American states, Europe, and Asia are the main regions of cruise research. The evolutionary of theme development of cruise research has three stages, and the current hot topics of cruise research can be summarized as cruise tourism, luxury cruises, cruise passengers, destination ports, environmental and biological conservation, and cruise diseases. Future research in the cruise field are in the areas of cruise supply chain, technology in cruise, children's cruise experience, itinerary design, planning and optimization, brand reputation and luxury cruises, public transportation in destinations, environmental responsibility of passengers and corporate social responsibility, optimization of energy systems, climate change in relation to the cruise industry, the Chinese cruise market and risk management of cruise diseases.
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The pandemic brings many unforeseen changes. Thriving organizations are the ones that are agile and proactive. Change management and leadership training plays a key role in organizational change and development. This current study examines a group of international managers' virtual training experiences, helping managers to develop change mindsets to use disruptions as opportunities to lead organizations. This group of international managers were better prepared to be the change leaders, moving organizations forward to a thriving tomorrow.
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PurposeDespite the availability of several published reviews on the adoption of blockchain (BC) in supply chain (SC), at present, the literature lacks a comprehensive review incorporating the antecedents and consequences of BC adoption. Moreover, the complex adoption of BC in SC, explained with the mediating and moderating relationships, is not fully consolidated. Thus, the aim of this study was to conduct a systematic literature review (SLR) on BC technology adoption (BCTA) in SC by integrating its antecedents and consequences.Design/methodology/approachKeyword searches were performed in multiple databases resulting 382 articles for evaluation and verification. After careful screening with respect to the purpose of the study and systematic processing of the retrieved articles, a total of 211 peer-reviewed articles were included in this study for review.FindingsVarious technological, organisational, individual, social, environmental, operational and economic factors were found as the antecedents of BCTA in SC. In addition, numerous applications of BC Technology (BCT) were identified, including asset management, identity management, transaction management, data management and operations management. Finally, the consequences of BCTA were categorised as operational, risk management, economic and sustainability outcomes.Practical implicationsThis study can assist relevant decision-makers in managing the factors influencing BCTA and the potential uses of the technology to enhance SC performance.Originality/value By integrating the antecedents, applications and consequences of BCTA in SC, including the mediators and moderators, an integrated framework was developed that can potentially assist researchers to develop theoretical models. Further, the results of this SLR provide future directions for studying BCTA in supply chain management (SCM).
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Purpose: The aim of this paper is to present a comprehensive analysis of risk management in East Asia from 1998 to 2021 by using bibliometric methods and tools to explore research trends, hotspots, and directions for future research. Design/methodology/approach: The data source for this paper is the Web of Science Core Collection, and 7,154 publications and related information have been derived. We use recognized bibliometric indicators to evaluate publications and visually analyze them through scientific mapping tools (VOS Viewer and CiteSpace). Findings: The analysis results show that China is the most productive and influential country/region. East Asia countries have strong cooperation with each other and also have cooperation with other countries. The study shows that risk management has been involved in various fields such as credit, supply chain, health emergency and disaster especially in the background of COVID-19. We also found that machine learning, especially deep learning, has been playing an increasingly important role in risk management due to its excellent performance. Originality/value: This paper focuses on studying risk management in East Asia, exploring its publication's fundamental information, citation and cooperation networks, hotspots, and research trends. It provides some reference value for scholars who are interested or further research in this field. © 2023, Emerald Publishing Limited.
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Today, employee engagement has become a critical issue for every organization. Earlier, while organizations considered employees as a strategic tool, they are now believed to be strategic partners in a business. Employee engagement is connected with organizational outputs such as productivity, retention rate, creativity, customer satisfaction, and sustainability. This study focuses on the concept of employee engagement drivers that affect employee engagement at workplace, and the challenges faced by organizations and employees before and after the Covid-19 pandemic. An extensive literature review was done on such drivers, to find out whether there is some shift in the engagement drivers before and after the emergence of the pandemic and whether the shift is a slight or a major one. Fifty-one research publications on employee engagement, published in various journals between 1970 and 2022, were examined, and databases such as Web of Science, EBSCO, and ProQuest were used.
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Introduction/Main Objectives: This research aims to study the important factors behind achieving the e-advocacy leverage capacity that determines the success of a business in the sphere of digital marketing. Background Problems: In response to the increasing competition in the world of online culinary businesses due to the COVID-19 pandemic, businesses have to enhance strategic marketing to improve consumer loyalty. Novelty: This research model contributes to the development of a concept about consumer advocacy from the perspective of strategic marketing, which is still a limited area of study. Research Methods: The research model was applied to 220 respondents (Indonesian culinary business owners) using a survey that was processed with AMOS SEM. Finding/Results: This research convincingly identifies two significant building factors for e-advocacy leveraged capacity, namely promotional attractiveness and digital affinity direction. Conclusion: Companies' marketing strategies focus not only on maintaining close customer relations but also on ways to intervene with customers so that they are willing to advocate products or brands through digital media.
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PurposeThis conceptual paper aims to contribute to the knowledge management (KM) literature by seeking to determine whether wisdom management (WM) will replace KM in future.Design/methodology/approachThis exploratory paper follows the interpretivist research philosophy and the deductive approach. The data collection is based on selected literatures from three disciplines (KM, philosophy and psychology). The findings were qualitatively analysed.FindingsThe findings are threefold: (1) the discussion of wisdom has been either neglected or superficially discussed in the KM literature;(2) despite the fact that wisdom is widely discussed and researched in philosophy and psychology disciplines, there is no commonly agreed upon definition of wisdom, and a dichotomy exists between the implicit and explicit theories of wisdom;(3) wisdom research in philosophy and psychology disciplines provides valuable input to KM by identifying the dimensions, components and characteristics of wisdom and wise individuals.Research limitations/implicationsImportant sources may have been unintentionally overlooked in this paper. This paper identifies the need for empirical research and discussion about WM as the next potential phase of KM. It offers several implications for researchers, managers and management educators as this paper shows that WM is emerging as a new discipline.Originality/valueThis paper makes a theoretical contribution to the fifth phase of KM by drawing attention to wisdom and WM as the next potential phase of KM.
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Purpose The purpose of this research work is to examine the financial effect of supply chain disruptions (SCDs) caused by coronavirus disease 2019 (COVID-19) and how the magnitude of such effects depends on event time and space that may moderate the signaling environment for shareholder behaviors during the pandemic. Design/methodology/approach This study analyses a sample of 206 SCD events attributed to COVID-19 made by 145 publicly traded firms headquartered in 21 countries for a period between 2020 and 2021. Change in shareholder value is estimated by employing a multi-country event study, followed by estimating the differential effect of SCDs due to the pandemic by event time and space. Findings On average, SCDs due to pandemic decrease shareholder value by -2.16%, which is similar to that of pre-pandemic SCDs (88 events for 2018-2019). This negative market reaction remains unchanged regardless of whether stringency measures of the firm's country become more severe. Supply-side disruptions like shutdowns result in a more negative stock market reaction than demand-side disruptions like price hikes. To shareholder value, firm's upstream or downstream position does not matter, but supply chain complexity serves as a positive signal. Originality/value This study provides the first empirical evidence on the financial impact of SCDs induced by COVID-19. Combining with signaling theory and event system theory, this study provides a new boundary condition that explains the impact mechanism of SCDs caused by the pandemic.
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This paper recommends the marketing mix modelling methodology for improving the marketing and exhibition activities at museums and art galleries as it can complement other currently used methods such as surveys or qualitative research. Focus is placed on the Zacheta - National Gallery of Art. Econometric modelling is used to quantify the impact of independent factors (e.g., weather, holidays, events and COVID-19 pandemic) on the popularity of the gallery. The impact of the media and individual exhibition types are analysed in relation to visitor interest. Recommendations for the planning of future activities are made.
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Methods to collect data in construction engineering and management (CEM) research are evolving, informed by recent technological advancements. One such method is research charrettes that allow effective interactions and knowledge sharing between expert industry practitioners and academic researchers, all colocated in a single venue, enabling rich data collection and live communication. A pivot point in technological evolution occurred with the COVID-19 pandemic, forcing a global shift to remote work. Hence, planned in-person research charrettes had to shift to remote sessions, relying on virtual conferencing platforms and online data collection mechanisms. Technology-enabled charrettes have allowed the authors to collect significantly richer data sets and ensure a more diverse representation of participants, while saving tremendous amounts of time. With the continuing emergence of technological applications, the world might not go back to functioning fully in person. The authors believe remote research charrettes (RRCs) will still be used in a post-COVID-19 world because of their superior performance. This paper builds on a previous publication that described traditional research charrettes as a method to enhance CEM research a decade ago;it offers a significantly updated and improved RRC method based on the knowledge gained from transitioning a dozen in-person charrettes into RRCs. It also presents performance comparisons between RRCs and traditional charrettes by quantifying metrics indicating how RRCs are more time-efficient and cost-saving, harness more participants from more diverse locations, and enable the collection of richer data sets and four times more industry comments and expert feedback. This paper also provides guidance on the integration of technology with traditional research charrettes, hence contributing to the CEM body of knowledge. © 2022 This work is made available under the terms of the Creative Commons Attribution 4.0 International license.
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Despite the significant fluctuations in global trend due to the rising trade friction and the COVID19 pandemic, the container terminals are continuously working in three technology areas including automation, electrification and digitalization. This study reviewed recent technology trends as well as relevant research topics related to the container terminals, and investigated how the trends and topics would facilitate the terminals to achieve their strategic objectives. We also studied the trends in the container terminal industry before and after the pandemic outbreak. Recent progress shows that generally the long-term plans remain unchanged while there are some changes in timeline and priorities. The findings suggest that despite the common interest in long-term plans, gaps are still identified between academia and industry interests. Future directions are discussed for these technology areas, particularly in the context of the post-pandemic world, where the limited resources should be invested to the most urgent areas.
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Purpose Innovation is one of the most important foundations on which to create and sustain competitive advantages in companies, but at the individual level, employee innovative behavior has recently been jeopardized by the situation caused by the COVID-19 pandemic (e.g. changes in workplaces, employee interaction, motivation). This study analyzes wellness programs and actions through which organizations have tried to adapt to the new situation caused by COVID-19 and their effect on employee innovation behavior. Design/methodology/approach Structural equation modeling by means of the partial least squares technique was used to test the study's hypotheses after collecting survey data from Spanish companies, providing evidence that wellness programs and measures to deal with COVID-19 through perceived organizational support and affective commitment encourage employee innovation behavior. Findings The results suggest that efforts developed by firms focused on employee well-being to overcome difficulties caused by the pandemic strengthen innovative behaviors by means of intrinsic motivation based essentially on personal commitment. Theoretical and practical implications of the findings are discussed by the paper's authors. Originality/value This paper corroborates and extends previous research regarding wellness programs, perceived organization support and affective commitment. It provides a comprehensive model of relationships that predicts employee innovative behavior. It analyzes the influence of enterprise wellness programs based on protective COVID-19 measures.
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OBJECTIVE: This article summarizes the experience in the prevention and control of coronavirus disease 2019(COVID-19) epidemic in non-isolated areas in a general hospital. METHODS: Based on refined management theory, we professionally developed the standards for prevention and control of COVID-19 in non-isolated areas, systematically implemented various prevention and control measures, performed gridding audits, effectively communicated among teams and between medical staff and patients assisted by information techniques, and reported results for quality improvement. RESULTS: There was no hospital-acquired COVID-19 infections among staff in the hospital. The rates of mask-wearing, epidemiological history screening, and the medical supplies disinfection were all 100% in the hospital. The accuracy rate of mask-wearing of patients and their families was 73.79% and the compliance rate of their hand hygiene was 40.78%. CONCLUSION: Refined management strategies for the prevention and control of COVID-19 infection in non-isolated areas of the general hospital are effective. The accuracy rate of mask-wearing and hand hygiene compliance of patients and their families need to be further improved.
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The aim of this short paper/editorial is to evaluate key performance indicators of the JATM, discuss its development and to explore areas of future research for aviation management research more generally. The impact factor has jumped from 1.084 at the end of 2015 to a predicted 5.211 in 2021 and with the Citescore now sitting at 8.0, the JATM is in a strong position to grow its reputation and aviation research even further. Our bibliometric analysis has shown a focus on COVID-19, service quality and discrete choice analysis. Sustainability has been identified as a long-established theme of JATM that, in addition to emerging themes, such as advanced air mobility, aviation scholars will grow further.
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Purpose. Formulation of the main conditions for the emergence of cooperatives, study of its features in the perspective of economic security of cooperative enterprises and its inherent specific risks, definition of basic measures to ensure economic security in the cooperative. Methodology. The study used general and special research methods: the method of critical analysis, scientific ion and generalization of scientific experience of modern theoretical research, system-integrated approach. Findings. From many economic factors, the main conditions for the emergence of coopetition are distinguished;its features are identified, which can significantly affect the level of economic security of cooperative enterprises. The existing organizational and legal forms of association of enterprises with different degrees of strength and development of structural and functional relations in the application of coopetition and their classification are studied. Specific risks of economic security of business activity at cooperative are defined. Based on the research, a list and content of the main measures to ensure economic security in the cooperative are formulated. Originality. The given definition of co-operation, in contrast to the existing ones, reveals its security essence as a strategy of coopetition, which allows optimal use of resource potentials of interdependent entities of consolidated management structures with respect to the acceptable level of their economic security. The features and specific risks of coopetition identified in the article in the perspective of economic security of cooperating enterprises allow adjusting the task of increasing the level of their protection, and contribute to the development of a strategy for maximum security of coopetition of interconnected business structures. A methodological approach was further developed to choosing organizational and legal forms of establishing enterprises with different capacity and development of structural and functional links when applying cooperation. Practical value. Theoretical provisions of the study on specific risks and the content of the main measures to ensure economic security can be used in strategic and tactical planning of enterprises in coopetition.
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This edited volume on the socioeconomic dynamics of the COVID-19 crisis covers a wide spectrum of topics, such as reallocation of economic resources, financial markets, government policy response to COVID-19 crisis, stock market return, social relief packages, spread of the disease in polluted cities, public health strategies and biopolitics, donation efficiencies, global hegemony, psychological perspectives, mental health outcomes, cultural challenges, and organization and management research in the post-COVID-19 era, as well as entrepreneurial universities, entrepreneurial frugality, and the international entrepreneurship future. Through each chapter, the authors, who are experts in this area of study, have tried to unfold an emerging aspect in the COVID-19 crisis which could benefit not only academic readers but also institutional, economic, social, and developmental policymakers, as well as health managers and practitioners on the ground. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.